• Job Reference: 7235000007178313
  • Date Posted: 17 June 2022
  • Location: United Kingdom
  • Salary: On Application

Job Description

Category: Other

Location: London Tower Hamlets United Kingdom

Job Purpose

To work as part of a team in delivering cleaner, safer and well maintained estates and blocks whilst continuously improving services to the common parts of estates in accordance with agreed targets and the aspirations of residents.

Key Duties
  • To be responsible for completing cleaning tasks in compliance with schedules, frequencies and methods which are defined or may be amended in accordance with the guidelines or as directed by Neighbourhood Caretaking Team Leader.
  • To clean all common parts of a housing estate, in accordance with the local work programme, schedules and frequencies.
  • To liaise with residents, Safer Tower Hamlets Teams, Estate Wardens and other services in emergency situations.
  • To ensure that all estate incidents are recorded and such information provided to the Neighbourhood Caretaking Team Leader.
  • On a daily basis examine the status of communal estate lighting, replacing defective light bulbs during this examination or when identified as needing so, and in accordance with agreed schedules, frequencies, methods and as required.


Essential Experience, Knowledge and Skills
  • Experience of working in a customer focused environment
  • Experience of meeting targets
  • Understanding of the diverse needs of residents and staff
  • Knowledge of and commitment to customer care
  • Understanding of the importance of an effective caretaking service
  • Ability to communicate clearly verbally and in writing
  • Able to work closely and establish positive relationships with residents and staff