Catering Assistant

  • Job Reference: CRA426268
  • Date Posted: 10 June 2021
  • Recruiter: CRA Group Limited
  • Location: Various Locations in the UK
  • Salary: £8.00 to £9.50 Per Hour
  • Bonus/Benefits: Ad-Hoc
  • Sector: Healthcare & Medical, Hospitality & Tourism
  • Job Type: Contract, Temporary
  • Duration: Ad-Hoc

Job Description

Job Purpose and Context:

  • To contribute to happy living by delivering a quality catering service in line with health, safety and hygiene requirements.
  • Working within a care-home environment.

Key Accountabilities:

  • Minimising wastage when preparing meals and using equipment correctly.
  • Compliance with food safety and health and safety procedures.
  • Identify and report any signs of abuse.
  • Escalate concerns / issues as appropriate.

Key Duties:

  • Assist in the preparation and presentation of food and drinks within the location.
  • Follow Health and Safety and food safety procedures. 
  • Keep the kitchen equipment, crockery and utensils clean and hygienic and report concerns to line manager. 
  • To serve meals to customers as required. 

Outcomes of Duties:

  • Customers receive meals and snacks as required.
  • Customer feedback sought and responded to. 
  • No accidents and incidents reported.
  • No food safety risks. 
  • No infection control issues.
  • Satisfactory food safety and health and safety audits.
  • Equipment and utensils maintained to a high standard. 
  • Colleagues participate in activities.
  • Customer satisfaction measures. 


  • Previous catering experience.
  • Experience of working with older people. 


  • Ability to work as part of a team and individually.
  • Ability to work in a pressured environment.
  • Ability to organise time and prioritise activities.
  • Strong interpersonal and empathy skills.
  • Flexibility. 

Key Behaviours:

  • Customer Focus (Understands customers’ needs, wants and behaviours to anticipate, meet and wherever possible exceed their expectations.)
  • Leadership (Gets involved in the delivery of own and teams’ objectives consistently.)
  • Growing & Improving the Business (Seeks to fully understand the range of services offered and uses this knowledge when interacting with customers and their families.)
  • Developing & Supporting People (Works alongside colleagues and encourages own and team’s development in the delivery of great customer service.)
  • Decision Making (Takes ownership for decisions made and the potential consequences of those decisions.)
  • Personal Impact (Understands own behaviour and how that influences and affects others in the working environment.)


  • Level 2 food safety certificate.

Additional Requirements:

  • Please confirm whether you have had at least your 1st Covid Vaccine (If you have not please confirm a valid reason why not)
  • If you have not had your vaccine, do you intend on having it within the next 7 days?

Additional Information:

  • This role is Ad-Hoc. Meaning that the will be various shifts that you may be required to undertake with short notice at times.
  • This role is based in a variety of locations, some of which include London, Surrey, Leeds, Suffolk. Upon application, please state the location you would prefer to be based in/
  • Bank holidays and weekend shifts rates tend to differ from the regular rate.