6 months contract with a local authority
Job Summary:
Gathering and accurately recording highly sensitive and confidential data on the designated databases, collating key information relating to Children's Social Care and partner agencies.
Key Duties/Accountabilities:
Providing guidance and advice to all enquiries in a timely manner. Taking ownership of enquiries and providing feedback on progress and outcomes ensuring contacts are escalated if appropriate.
Demonstrating a clear understanding of the meaning of safeguarding and escalations where appropriate, as defined in relevant policy guidance.
Managing appropriate contacts quickly and efficiently enabling a professional decision to be made by the relevant workers within set timescales.
Essential Experience Required:
Experience of providing business support, advice and/or guidance to others.
Experience of forming effective working relationships.
Experience of administrative tasks and processes.
Experience of inputting data and using databases.
Experience of working in a fast paced, innovative work environment, whilst
remaining calm.
Essential Qualifications Required:
GCSE English and Maths, or equivalent qualification or experience operating at this level of literacy and numeracy.
A recognised qualification in office skills or administration, or a business related subject at level 2 or 3 of the national qualifications framework, or have acquired equivalent experience within the workplace
Additional information to note:
Hybrid - Minimum 2 days in the office per week
37 hours per week
09:00am - 17:30pm
The closing date for this position is ASAP.